One day when I was out getting a coffee, I overheard a man talking on his cellphone.
“We need to be stricter with our hiring practices next year,” he said. “We want to keep them past a year.”
I wanted to turn around and tell him, “Maybe you don’t need to be stricter with your hiring practices. You can bring them in but you’re not keeping them. It could be your corporate culture.”
Authors Marcus Buckingham and Curt Coffman said in their book, First Break All the Rules: What The Worlds’ Greatest Managers Do Differently, that people don’t leave jobs, they leave managers. If employees don’t get along with their managers, don’t like them or don’t respect them, they will leave a company despite a high salary or great benefits. A bad manager is a big factor in employee performance. A good manager, no matter the salary, will inspire loyalty.
Managers who don’t create the right opportunities for their employees, don’t communicate with them, and don’t appreciate them often find themselves dealing with a high turnover rate. Good managers are people you keep in touch with even after you leave a position. Bad managers are people you keep track of so you can avoid them in future.
Read the full story: http://www.forbes.com/sites/reneesylvestrewilliams/2012/01/30/why-your-employees-are-leaving/
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