Tuesday, April 23, 2013

Training: Making the First Day Count

Tips for building a successful employee acclimation and training strategy.

“You never get a second chance to make a good first impression.”

How many times have these 12 threadbare words been preached to job-seekers? More importantly, how many companies look in the mirror when uttering them—particularly on that day when a new hire first reports for work?

Starting an employee off on the right foot isn’t just about efficiency. At Billtrust, our mantra is to build a strong, unified team where every person feels he or she has a real stake in the company’s success. Everything we do—from our informal, open office environment to our after-hours social events—is carefully planned to make that goal a reality.

Because of our emphasis on teamwork, it’s important to us to make sure each new employee is a good fit for our company culture. That’s why we have a rigorous, multistage interviewing process. And since we put so much effort into finding the right people, it’s that much more important to us to make sure they succeed. To ensure that, we’ve built a successful employee acclimation and training strategy that includes the following elements:

Read the full story: http://trainingmag.com/content/training-making-first-day-count

Monday, April 15, 2013

Building a culture of trust

s your organization built on a culture of trust?

Look around you; there are plenty of clues as to whether trust abounds. How quickly are decisions made? How many people do you copy (or worse, bcc) on e-mails? Do executives check in on the “troops” even when on vacation?

Given that 82% of workers don’t trust their boss, trust is a scarce resource in many organizations.

When it comes to creating a trusting workplace culture, the best place to start is with you. As a leader, you either believe in someone’s trustworthiness or you don’t. Leaders who try to split the difference with “trust but verify” won’t build a culture of healthy organizational trust.

Read the full story: http://smartblogs.com/leadership/2013/04/09/building-a-culture-of-trust/