Monday, May 7, 2012

Three tips to improve your listening skills

The executive guide to listening

Danger ahead: Executive not listening. A road sign similar to that might be useful for the corridors of a company where senior managers view conversation as one-way affairs, and refuse to listen to others.

“Listening is a valuable skill that most executives spend little time cultivating,” consultant Bernard Ferrari writes in the McKinsey Quarterly.

To improve, he says, focus on three elements:

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