Technology has changed almost everything in the business world except our basic management approaches. Business model, process and product innovation are well-trodden paths, but with the exception of a few pioneering organizations, management innovation is much rarer.
The challenge ahead will be to identify how the changing nature of work and the pursuit of organizational innovation through the use of IT and new technologies will create a new model of work. Because the social technology of management sets both the tone and context within which we all work, it’s sensible to identify which practices and principles are a hindrance or a barrier and work toward alternative solutions.
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