Monday, October 20, 2014

THE REAL REASONS WHY BOSSES AREN'T GIVING FEEDBACK

Despite the fact that millennials, hard-to-retain workers, and a large percentage of employees at all levels are screaming for more frequent feedback from their bosses, they’re not getting it.

I’ve seen this up close and personal in my role as an organization consultant for companies of diverse sizes, industries, and geographies. Over the last 25 years, I’ve interviewed more than 2,100 individuals, supervisors, managers, and executives and tracked the supply vs. demand for feedback from bosses. The conclusion: A growing gap between the amount of feedback employees want and how much bosses deliver.

Employee engagement surveys bear this out. Gallup’s massive longitudinal study shows there is no more important indicator of satisfaction and willingness to stay on the job than whether or not “someone in their workplace (usually a manager) has talked with them recently about how they’re doing on the job.” Over sixty percent of global employees report receiving too little feedback and a quarter of them report that they received no feedback at all from their supervisors--a major factor in their workplace dissatisfaction.  Continue reading on Fastcompany.com

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