Does “management” still mean anything in this century?
Companies today realize they need to change their mechanistic, make-the-numbers management, but many struggle to find practical ways to humanize their management styles without losing hard-nosed productivity. Yet, in a fast changing society all agree that employee engagement and creativity are the keys to satisfied customers--and therefore, profits.
Throughout the latter part of the past century, one company has explored a different path. Toyota a small, struggling, automaker in the 1950s discovered a different route to growth based on what Nobel Prize economist Joseph Stiglitz describes as seeking dynamic gains rather than static efficiencies.
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