How does your company picnic impact your bottom line? What about the handwritten note sent to an employee following a loved one’s death? Or the cupcakes brought in to celebrate a milestone? Done consistently, these little signs of celebration and appreciation build employee loyalty that actually pays dividends. As CEO of Beryl, which specializes in managing patient interactions for hospitals, I seek ways to remind employees of the critical role they play in our success.
If you want employees to take a vested interest in the bigger picture, treat them like stakeholders. When you create an environment in which “jobs” are regarded more like “investments,” employees will show up with passion, productivity, and focus, making your company more profitable.
Read the full story: http://www.inc.com/articles/201107/beryl-companies-paul-spiegelman-deliver-value-to-employees-your-most-important-stakeholders.html