In a mere 0.47 seconds, Google returns about 20,200,000 results when searching the term ‘employee engagement.’ Obviously, it’s a hot topic. And, it should be.
Employee engagement is the willingness of employees to apply their “discretionary effort” toward their work. Elevated levels of employee engagement are positively correlated with better business results. Therefore, the higher level of engagement, the better the chances of meeting or exceeding company goals and operating results.
The topic of engagement has gathered so much momentum in the past few years that most HR leaders have moved away from the employee satisfaction surveys of the past, in favor of newer, more relevant employee engagement surveys. This makes perfect sense. Research continues to show not just the value of engaged employees, but also the danger of disengaged employees. The Gallup Organization’s research suggests that actively disengaged workers spread discord among colleagues and customers and thwart organizational performance. In fact, according to its 2013 State of the Global Workplace report, Gallup found 13% of workers are fully engaged in their jobs, 63% are not engaged and 24% are actively disengaged. Read more on Forbes.com