Since 2009, Interaction Associates, a consulting firm based in Boston that advises on human resources and company leadership, has run a survey that measures how much employees trust the leaders who run their businesses. As of this year, the percentage of respondents who said they see their bosses as collaborative and trustworthy is at an all-time low.
Together with the Human Capital Institute, an international trade association for HR consulting firms, Interaction Associates polled 440 people at 300 companies, including small firms with fewer than 1,000 employees and multinational corporations with workforces of more than 20,000, across industries ranging from financial services to manufacturing. The online survey asked 82 questions, including broad queries about whether respondents see their organization as having effective leadership at the top and more specific questions about whether companies stick to timelines and change goals in the middle of projects.
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