Tuesday, December 7, 2010

Taming a temperamental superstar employee - The Globe and Mail

Talented but arrogant workers may think they're worth their weight in gold, but they're not always worth the headaches, experts say. Lew Bayer, president and CEO of Civility Experts Worldwide, recommends gauging the true cost of obnoxious employees by keeping track of their time drain -- whether it's management hand-holding or sick days racked up by co-workers trying to avoid uncomfortable situations.

For the complete article, go to:

The Globe and Mail

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