Zig Ziglar sent an important message when he said, "The only thing worse than training your employees and losing them, is not training your employees and keeping them." Although many factors contribute to a negative employee culture, including poor management, lack of advancement opportunity, low pay, and other factors, there is another strong correlation: how well people are trained to do their jobs. It turns out, if people feel well-prepared and well-equipped to succeed in their roles, that feeling improves their morale.
Ziglar's message has some weight behind it. According to a recent Gallup "State of the American Workplace" study, only 30 percent of American workers are fully engaged in their roles. And, as we recently discussed, lack of engagement is one of the leading indicators of high turnover. The problem? Companies select and hire people, but then underinvest in-;or significantly underestimate-;the amount of professional development training necessary to help employees develop their personal skills and exhibit the organization's desired behaviors. The impact can be felt in two major ways: Read more on INC.com