Friday, October 9, 2009

Engagement: High-performance Culture

A high-performance culture is critical for building employee, engagement, commitment and enthusiasm, acting with speed and flexibility and driving and sustaining growth.

It is characterized by:

A clear, compelling, communicated corporate purpose to shape business decisions, generate customer loyalty and inspire employee engagement, passion and maximum contribution

Shared organizational values that guide people as well as influence business practices and decisions as the organization delivers on its promises to all its constituents

An environment that encourages individual ownership of both the organization’s bottom-line results and its cultural foundation.