Monday, August 12, 2013

Managers failing their unhappy staff

There’s usually one in every office – the person who’s just doing the bare minimum in order to get by. They’re not doing anything wrong; they’re just not getting it right either. In some cases you throw training, resources and opportunities at them until you’re blue in the face, for others you give them the basic tasks, leaving the ones that need innovation for your motivated workers.

Regardless of your personal approach, research from Zenger/Folkman finds that in general, managers give up too soon on disgruntled employees.

“Our evidence shows that managers are giving up far too soon on their disgruntled employees, making them less productive than they could be, exposing their companies to unnecessary risks from thefts and leaks in the process, and inflating turnover costs,” company president Joseph Folkman said.

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