Tuesday, November 23, 2010

General Tso, Meet Steven Covey - BusinessWeek


Hugs all round for Panda Express employees

Panda Express is using team-building exercises lifted from self-help manuals to boost both morale and companywide sales. The fast-food chain's employees -- known as the "Pandas" -- share tearful stories about their upbringing, and plenty of hugs, before discussing ways to improve efficiency and boost profits. "You grow as a person, and then you will grow in business. That's how you go forward," explains co-CEO Andrew Cherng.

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General Tso, Meet Steven Covey - BusinessWeek

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