Employee engagement: It's in the eyes
Looking for simple ways to tell whether employees are engaged? Look at their eyes, says George S. Barrett, CEO of Cardinal Health. If employees look at a manager when he or she is speaking, then it's a sign they're listening and engaged. If they shift their eyes away or down when the manager speaks, it could be a signal that the connection has been lost, he says.
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Corner Office - Cardinal Health’s Chief - Leaders Need Peripheral Vision - Question - NYTimes.com
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