When the number of employees Matt Kaplan managed at a lab at the University of Arizona in Tucson mushroomed from six to 30, the school called in a management coach to make sure he was prepared. What he learned surprised him–his employees thought he was distant and didn't trust their work.
"The biggest challenge for me was realizing I couldn't do everything myself," he says. "I had to learn to trust my team, which was a gradual process."
Experts say many bosses are similarly clueless about their appearance to employees. Here are five signals you may be one of them. Read them on WSJ
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